Battery and Charger Mfg., for Forklift
9/2/08: Page load time
Problem: GB Web Pages - Images taking too long to load on
the web using DSL.
Solution: We have reduced the size of the images by 75%
and tested all of the common pages (including this page) on the slowest DSL
connection we have. File sizes were reduced by 50% to 75%, and load times
have reduced significantly. Anyone still using dialup should see a vast
8/28/08 Additional Web Server
The purpose of this notification
is to inform you that we have completed the build and the roll out of our
newest server web04.secureserverdot.com which runs Psoft stock default
software on CentOS 4.6 Final Operating System. If you have issues with the
above instructions and you are a Reseller, kindly contact support
The purpose of this notification
is to inform you of an operational change on how SSH logins will be handled
onto our servers effective Friday September 26th at 9.00 P.M EST.
The operational change will only
affect those using SSH in order to login to our servers and manage their
documents through issuing of SSH commands.
The operational change does not affect any other users, such as anyone
who uses FTP or secure FTP (SFTP) based programs to manage their documents.
Due to the difficulty with
managing SSH IP ranges and lack of a Control Panel tool to allow each client
who uses SFTP/SSH to update their connecting IP address at will, we are
therefore relaxing the rule of connecting SFTP connections. The IP address will no longer be an issue
if you are simply SFTP’ing into the server in order to manage your website. As such, updating your IP Range with
support will no longer be required, as you will be able to connect from
If you utilize SSH however, the
system will only accept RSA key based authentications effective Friday
September 26th at 9.00 P.M EST. Up
until Friday September 26th at 9.00 P.M EST, you will be able to fully
utilize both password based logins as well as key based logins in order to
login via SSH and properly update your environment for the RSA authentication
The purpose of this email
communication is to inform you of a maintenance window scheduled for Friday,
August 29th, 2008 beginning at 9:00 PM EST (0100 GMT). NaviSite Engineers
will be performing maintenance on the mail01.secureserverdot.com server. This
is part of NaviSite's ongoing program of periodically testing and upgrading
infrastructure. During this window period your email will continue to operate
as usual, however access to the Control Panel will be restricted
* Change Window Start Date: Friday, August 29th, 2008 - 9:00
PM EST (0100 GMT).
* Change Window End Date:
Friday, August 29th, 2008 - 11:59 PM EST (0359 GMT).
* Impact Type: Loss of connectivity on the
cp.secureserverdot.com server randomly for the duration of the maintenance
* Reason for Maintenance: Operating System reload on the
mail01.secureserverdot.com server in order to enable future improvements and
updates to H-Sphere.
* Associated Change Request: CR000253154
You may notice a large number of spam messages in Outlook between 2:44am and 2:47am
4/19/07. We lowered the threshold on the anti-spam filters after a few
complaints of customer emails being blocked. After the change, we received 74
spams’ the first minute and quickly changed it back. We will try to address
the lost message problem by re-evaluating the keyword lists. All customer
inquiries and orders sent through the Secure Server are not affected, as they
are actually from GB to GB. There is a .0009% chance a customer message sent
conventionally will be deleted as spam, but one should never rely solely on
email to communicate with a customer. We recommend occasional follow up calls
to ensure nothing is missed.
4/18/08: How do you do it?
Apparently, many customers and competitors wonder how we
(the IT department) do what we do - over 3,000 pages of content and over 200
domains, with top 10 search rankings. Well, there is no way we would ever
divulge any secrets, but there are certain “do’s” and “don’ts”. We do
everything on the “do” list (and have made a few discoveries in the process)
and try not to do anything on the “don’t” list.
Are our sites perfect? No, there are always changes in the
works and new pages planned. That’s when we’re not addressing other hardware,
software and networking issues.
Are we going to fill the sites with interactive flash
graphics? No, we don’t feel customers visit for entertainment, and reworking
every page to reflect the new “theme” would not be cost effective. And,
“flashy” sites are distracting.
We are going to schedule a maintenance window in order
to perform an upgrade our @mail (Atmail) version this weekend, April 22nd at
9:00 P.M EST.
ETA of such maintenance work is
between 2 to 3 hours from start to finish.
We are switching from the Perl
version to the PHP version of Atmail.
Inherently, without any major
changes, the PHP version is supposed to run faster than the Perl version.
improvements, include, a cleaner user interface, more security settings,
functional PGP built in encryption etc.
4/11/08: Photo Contest
Thanks to every
employee that participated in the photo contest, particularly the NYC and NJ
branches. We still need some landmark photos, such as DC, Vegas, or any
recognizable landmark (with a GB vehicle or battery in the frame). See email
interest photos that could not be used on the GB sites, but worth
Centered if possible
and well lit.
camera’s time/date stamp OFF.
pictures of non-employees.
Send full size
images – we will crop if necessary.
If you notice a
photo op., take several shots and send all – we will choose the best.
All photos must
have something to do with GB, it’s products or services.
Employees in the frame should be
working! Photos should be
straight and clear!
Decals must be straight! GB logo
should be clearly visible
Shops should be free of
3/08: Monthly Statistics – Visits
February 2007 set another record for unique
visitors to the site, and March is on track to break the record.
Please be aware of the following
addition to regular Server Maintenance.
We have identified an extraordinary amount of unchecked
mail on the mail servers and have decided to perform a regular
"cleanup" to free up these resources. We will be removing any
messages that have resided on the mail servers for more than 6 months,
without being read. This will not impact mail that has been read and left for
storage, only messages that have not been accessed/checked at all for more
than 6 months.
If you have any concerns or
feedback, please feel free to share them with us.
Nov 22 2006: Windows Vista
We have tested the new operating system.
Pro’s – It takes advantage of the 64 bit systems 2K and XP (32bit) can’t.
Con’s – None of the software and most hardware we currently have available
will not run without downloading updated drivers from every vendor. It’s very
unlikely we will be switching any time soon. Plus, there will be bugs hackers
will exploit until they are found and fixed.
Employees may feel free to experiment on their personal
laptops / home computers (do a full back up first), but under no circumstances
should they attempt to install it on any company owned systems. It takes one
full day to get everything working and we cannot be burdened with these
issues at this time. It will also result in disciplinary action (sect.
412.2-A emp. handbook).
10/06: Monthly Statistics –
It’s always interesting to see which operating systems our
visitors are running.
utilize multiple monitors:
section is being updated this week 9/2/08>>
COMBO – Landscape &
Monitor Set Up:
connection speed @cnet.com:
(4) Quad Core Processors:
(1) Dual Core Processor:
Nearly half of top Web sites provide lousy service
This has nothing to do with us, but we have found that in
most cases, large companies do take way too long to respond to inquiries.